Privacy Policy

Information Gathered by Midnight Cravings

This is the Midnight Cravings online privacy policy ("Policy"). This policy applies only to activities Midnight Cravings engages in on its website and mobile app, and does not apply to activities that are "offline" or unrelated to the platform. Midnight Cravings collects certain anonymous data regarding the usage of the platform. This information does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of our ordering system. The anonymous data collected can include information such as the type of browser you are using, and the length of the visit. You may also be asked to provide personally identifiable information, which may include your name, delivery address, telephone number, and e-mail address. This information is gathered when feedback is sent to us, when you register for an account, or when you place food orders. In all such cases, you have the option of providing us with personally identifiable information.

Use and Disclosure of Information

Except as otherwise stated below, we do not sell, trade, or rent your personally identifiable information to others. The information collected by our platform is used to process food orders, keep you informed about your order status, notify you of menu additions or special offers, and for statistical purposes to improve our service.

We will disclose your delivery information to third parties for order tracking and delivery purposes. For example, we must release your delivery address and contact information to our delivery personnel or third-party delivery partners like Zomato and Swiggy to ensure your midnight cravings are delivered promptly between our operating hours of 9:00 PM and 3:00 AM. All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

Cookies & Aggregated Data

Cookies are small bits of data cached in a user’s browser. Midnight Cravings utilizes cookies to determine whether or not you have visited the home page in the past and to keep your cart active. However, no other user information is gathered. We may use non-personal "aggregated data" to enhance the operation of our platform. Midnight Cravings may also disclose personally identifiable information in order to respond to a subpoena, court order, or other such request from a law enforcement agency.

Security

Midnight Cravings takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, we cannot guarantee the complete security of any information that is disclosed online.

Other Websites

Midnight Cravings is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party’s privacy policies before providing any data to them.

Minors

Midnight Cravings does not knowingly collect personal information from minors under the age of 18. Minors are not permitted to use the platform without parental supervision, and we request that minors under the age of 18 do not submit any personal information to the website.

Corrections, Updates & Modifications

If you wish to modify or update any information Midnight Cravings has received, please contact us via Call or WhatsApp at +91 90254-56363. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet requirements and standards. Therefore, customers are encouraged to frequently visit these sections to be updated about changes. Modifications will be effective on the day they are posted.